increase in scheduled appointments
decrease in CPA
confidence-level validation, confirming the lift was consistent and repeatable
Short-form video increasingly dominates social consumption, making Reels a critical channel for brands seeking entertainment-driven performance. The healthcare brand had been repurposing social video into Reels placements, but the creative wasn’t tailored to the immersive, fast-paced Reels environment. The team aimed to strengthen engagement and conversions without changing the brand’s core messaging.
Goodway Group, a Meta business partner, secured the brand’s participation in an invite-only Meta Reels Creative Workshop and partnered with Meta’s specialists to adapt creative to platform best practices —shorter cuts, front-loaded hooks, clear value cues, and motion built for vertical video.
The outcomes were significant and sustainable. Reels-optimized creative outperformed across every measured metric. The highest-performing Reels units were quickly scaled into larger-budget campaigns, and the brand adopted a Reels-first creative playbook with ongoing short-form testing to guide future paid social decisions.
Sarah McPherson
Social Media Manager, Media Activation, Goodway Group
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